Privacy Policy

Our Privacy Policy outlines how we collect, use, and disclose your information when you use our Service. It also informs you about your privacy rights and how the law protects you. We use your personal data to enhance and refine the Service. By using the Service, you consent to the collection and utilization of information as outlined in this Privacy Policy.

Interpretation And Definitions

In this section, we’ll break down the key terms used in our Privacy Policy, ensuring you understand the meanings behind capitalized words and essential definitions. Let’s simplify the language to make it easier for everyone to comprehend.


The capitalized words in this paragraph have specific meanings that remain the same whether they are used in singular or plural form. When we talk about these words, we always refer to the same thing, whether it’s one or more of them.


For the purposes of this Privacy Policy:

  • Account: An “account” is a special one-of-a-kind account made just for you, allowing you to use our service or certain parts of our service.
  • Affiliate: It refers to a company or organization that has control over another entity, is being controlled by it, or shares common control with it. In this context, “control” means owning 50% or more of the shares, equity interest, or other securities that allow voting for the election of directors or other managing authorities.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GM Socrates.
  • Cookies: Cookies are tiny files that websites store on your computer, mobile phone, or other devices. They keep track of your browsing history on the website and serve various purposes.
  • Device: It means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data means any information that is about you or can identify who you are.
  • Service means the Website you are using.
  • Service Provider: This refers to anyone, either a person or a company, who handles data for the Company. These are outside companies or people hired by the Company to help with the Service. They might provide the Service for the Company, do tasks related to the Service, or help the Company understand how the Service is used.
  • Usage Data: It refers to the data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to GM Socrates, accessible from
  • You refers to the person using the service, or it could also mean the company or other organization that the person represents when they use the service.

In conclusion, the interpretation and definitions provided in this Privacy Policy ensure clarity and consistency in understanding the terms used throughout the document. They help users comprehend the meanings of key terms and concepts related to privacy and data protection.

Collecting And Using Your Personal Data

Understanding how we collect and use your personal data is crucial. In this section, we’ll explore the types of data we collect, such as personal data and usage data, ensuring transparency about the information we may ask for when you use our service.

Types Of Data Collected

Personal Data: When you use our service, we might ask you for some personal information that can be used to contact or recognize you. This information may include your email address, first and last name, phone number, address including state, province, ZIP or postal code, and city, as well as usage data.

Usage Data: We automatically gather Usage Data when you use the service. This includes details like your device’s IP address, the type and version of your browser, the pages you visit on our service, the date and time of your visit, how long you spend on those pages, and unique identifiers for your device, along with other diagnostic information.

If you access the service with a mobile device, we may also collect certain details automatically, such as the type of mobile device, its unique ID, the IP address, your mobile operating system, the type of mobile internet browser, and other diagnostic data.

Additionally, we may collect information that your browser sends whenever you visit our service, whether on a computer or a mobile device.

In conclusion, we prioritize transparency in how we collect and utilize your personal data. We gather personal and usage data to enhance your experience with our service. Your privacy and security are fundamental to us.

Tracking Technologies And Cookies

Understanding tracking technologies and cookies is essential for using our service. We employ cookies and similar tools to enhance your experience and analyze service performance. Learn how these technologies work and their impact on your browsing experience.

We use cookies and similar tracking tools to monitor what happens on our service and save specific details. These tracking tools can be things like beacons, tags, and scripts that help gather and analyze information to make our service better.

Cookies or Browser Cookies:

A cookie is a small file that gets placed on your device. You can tell your browser to reject all cookies or let you know when a cookie is sent. But if you don’t accept cookies, you might not be able to use some parts of our service. Unless you change your browser settings to reject cookies, our service will use them.

There are two types of cookies: “Persistent” cookies stay on your computer or device even when you’re not online, while “Session” cookies get deleted when you close your web browser.

Here’s how we use cookies:

(1) Necessary / Essential Cookies:

  • These are session cookies that we control.
  • They’re crucial for giving you services on the website and letting you use its features. They help us confirm users and stop fraudulent account use. Without these cookies, we can’t give you the services you asked for.

(2) Cookies Policy / Notice Acceptance Cookies:

  • These are persistent cookies that we control.
  • They show us if users agreed to use cookies on the website.

(3) Functionality Cookies:

  • These are persistent cookies that we control.
  • They let us remember your choices on the website, like your login details or language preference. They make your experience more personal and save you from entering your preferences each time you visit the website.

For more details about the cookies we use and your options about cookies, please see our Cookies Policy or the Cookies section of our Privacy Policy.

Web Beacons:

Some parts of our service and emails may have small electronic files called web beacons. These are also known as clear gifs, pixel tags, or single-pixel gifs. They help us count how many users visit certain pages or open emails. We also use them to track website statistics, like which sections are popular, and to make sure our systems and servers are working correctly.

In conclusion, we employ tracking technologies like cookies and web beacons to enhance your experience on our service. Cookies help personalize your interaction, but you can manage your preferences. We use these tools responsibly to improve our service and ensure its functionality.

Use Of Your Personal Data

Understanding how we use your personal data is essential. In this section, we’ll clarify the various reasons we collect your information and how it may be utilized, ensuring transparency and trust in our practices.

The company may use your personal information for various reasons:

  1. To run and improve our service, including keeping track of how it’s used.
  2. To manage your account, so that when you sign up, you can access different features.
  3. To fulfill any agreements, like when you buy something from us.
  4. To get in touch with you through email, phone calls, or messages for updates or information related to our services.
  5. To share news, special offers, or general info about other things we offer that might interest you.
  6. To handle your requests and respond to your needs.
  7. If the company goes through changes like mergers or sales, your information may be part of that process.
  8. For other purposes, like analyzing data, understanding trends, and improving our services, products, and your overall experience.

We may share your personal information in the following situations:

a. With Service Providers: We might share your info with service providers who help us analyze how our service is used and contact you.

b. For Business Transfers: Your information may be shared or transferred during discussions about mergers, sales, financing, or if another company buys part or all of our business.

c. With Affiliates: We may share your information with our related companies, like our parent company or subsidiaries, but they must follow our privacy policy.

d. With Business Partners: Your information might be shared with our partners to offer you certain products, services, or deals.

e. With Other Users: If you share personal info or interact in public areas, it might be seen by all users and shared publicly.

f. With Your Consent: We may share your personal information for other reasons if you agree to it.

In summary, we use your personal data to enhance our services, manage your account, and keep you informed about updates and offers. Your information may be shared with service providers, affiliates, and partners, but always with your consent and in accordance with our privacy policy.

Retention Of Your Personal Data

The company will keep your personal data only for as long as needed for the purposes mentioned in this Privacy Policy. We’ll hold onto and use your personal data as necessary to follow our legal duties, like keeping your data if required by law, settling disputes, and enforcing our agreements and rules.

Additionally, the company will keep Usage Data for internal analysis reasons. Usage Data is usually kept for a shorter time, except when it’s used to make our service more secure or better, or if we’re required by law to keep it longer.

Transfer Of Your Personal Data

Your information, including Personal Data, is processed at the Company’s offices and other locations where the parties processing it are situated. This means the information might be moved and stored on computers outside your state, province, or country, where data protection laws may be different.

By agreeing to this Privacy Policy and sharing your information, you’re also agreeing to this transfer. The Company will do everything reasonably necessary to ensure your data is treated securely and follows this Privacy Policy. 

No transfer of your Personal Data will happen unless there are adequate controls, including data and personal information security, in the organization or country it’s being transferred to.

Delete Your Personal Data

You have the right to ask us to delete the personal information we collected about you. In our service, there might be an option for you to delete some of your information.

If you have an account, you can update, change, or delete your information anytime by signing in and going to the account settings. You can also get in touch with us to ask about, correct, or delete any personal info you shared with us.

But, keep in mind that sometimes we have to keep certain information because of legal reasons or if there’s a lawful basis for doing so.

Disclosure Of Your Personal Data

Business Transactions: If our company gets involved in a merger, acquisition, or sells its assets, your personal information might be moved to another place. We’ll let you know before this happens, and we’ll make sure you understand if there are any changes to how your personal information is handled.

Law enforcement: In some situations, the company may have to share your personal information if the law requires it or if public authorities like a court or government agency make a valid request for it.

Other legal requirements: The company might share your personal data if they believe it’s necessary to:

  • Follow the law.
  • Protect and defend the company’s rights or property.
  • Investigate possible wrongdoing related to the service.
  • Ensure the safety of service users or the public.
  • Safeguard against legal responsibility.

Security Of Your Personal Data

We care about keeping your personal information safe, but it’s important to know that no method of sending data over the internet or storing it electronically is completely secure. Even though we try our best to use good ways to protect your personal data, we can’t promise it will always be 100% safe from harm.

Children’s Privacy

Our service is meant for people who are 13 years old or older. We don’t knowingly collect personal information from anyone under 13 years old. If you’re a parent or guardian and you know that your child under 13 has given us personal information, please get in touch with us. 

If we find out that we’ve collected personal info from someone under 13 without their parent’s permission, we’ll work to remove it from our servers.

If we need to get permission to use your information because of the laws in your country, and you’re under 13, we might need your parent’s permission before we can collect and use your information.

Links To Other Websites

Our service might have links to other websites that we don’t control. If you click on a link to another site, you’ll go to that site. We suggest you read the privacy policy of every website you visit because we can’t control or take responsibility for what happens on those other sites.

Changes To This Privacy Policy

We might make changes to our Privacy Policy occasionally. When we do, we’ll update the Privacy Policy on this page. We’ll also send you an email or put a notice on our service before the changes take effect. We’ll also change the “Last updated” date at the top of the Privacy Policy.

It’s a good idea to check this Privacy Policy now and then for any updates. The changes to this policy are considered official once they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us

  • By phone number: 888-337-2400
  • By mail: General Motors Company P.O. BOX 33170. Detroit, MI 48232-5170

A Letter from Loretta Flores

I'm Loretta Flores, your dedicated guide to navigating the General Motors platform. With a passion for delivering seamless digital experiences and a background in user support, I am committed to ensuring that your journey through General Motors is as smooth and effortless as possible.

Whether you're a valued employee of General Motors or a user exploring the various features of our platform, I'm here to provide the assistance you need. From accessing vital company resources to managing your automotive needs, I'm dedicated to helping you maximize your experience with General Motors.

Thank you for choosing General Motors, and I'm enthusiastic about the opportunity to assist you in making your exploration of our platform both effortless and enjoyable.

Best regards, Loretta Flores